On September 10 Citrix announced to have acquired Beetil, a small cloud-based service desk technology provider based in Wellington, New Zealand, specialized in designing secure cloud-based solutions that would permit its customers to work anywhere using GoToAssist, GoToMeeting, GoToWebinar, GoToTraining, GoToMyPC, Podio and Sharefile.
Citrix’s aim of the acquisition is to gain service desk management with GoToAssist with Beetil software, in order to be hable to give remote support and monitoring.
Dan Lee, founder and CEO, Beetil said:
We share a common mission with Citrix: to help IT be strategic and responsive to today’s organizational needs, we founded Beetil to deliver a better cloud-based support and service management experience based on the best practice ITIL framework. We succeeded by delivering a complete support desk tool that is easy to use, easy to learn, and easy on the pocket. And we are thrilled to join the Citrix team because our two companies share a similar vision and culture.